Privacy Policy
Welcome to mebus.in. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit app.mebus.in and use our services.
Information We Collect
We collect personal information that you voluntarily provide when registering, booking, or contacting us:
- Personal Identifiers: Name, email address, phone number, age, WhatsApp number
- Location Data: Geolocation data (with your permission) to help find nearby services
- Payment Details: Payment and billing details processed securely via Razorpay; we do not store full payment credentials on our servers
How We Use Your Information
- Service Provision and Booking: Processing bookings, generating tickets, managing your account
- Payment Processing: Facilitating secure transactions through Razorpay
- Communication: Sending booking confirmations, trip updates, and support responses via SMS and WhatsApp
- Platform Improvement: Analyzing usage to optimize experience
Sharing Your Information
- Transport Operators: Your booking details are shared with the assigned operator to fulfil your trip
- Payment Gateway: Razorpay processes all payments securely
- SMS and Communication Providers: Authorized third-party providers for notifications
- Legal Requirements: We may disclose information if required by Indian law
User Rights
Under applicable Indian law you have the right to access, correct, or delete your personal data. To exercise these rights email admin@mebus.in.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time.
Account Deletion
Log in to app.mebus.in, go to Profile Settings, and click Delete Account. Or email admin@mebus.in with subject Account Deletion Request. Data will be purged within 30 days.
Cookies
We use cookies to improve your experience. You may disable cookies in your browser settings.
Contact Us
Email: admin@mebus.in
Website: app.mebus.in